Last updated: October 12, 2026
Platinum Vending Co. ("Platinum Vending," "we," "us") operates the website platinumvending.co and AI-powered smart vending machines at partner locations in the Treasure Valley, Idaho. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
Information you give us
When you submit an inquiry form, email us, or call us, we collect the details you provide — typically your name, business name, email address, phone number, location details, and anything you write in a message. We use a third-party form service to deliver website form submissions to our email inbox.
Information collected at our machines
Our smart coolers process card payments through PCI-compliant payment processors. We do not store full card numbers. Machines record transaction details (items, amounts, timestamps) and use cameras and shelf sensors to determine which items are removed during a purchase session. Camera data is used solely to operate the machine, resolve disputed charges, and prevent loss; it is retained for a limited period and is not used for marketing or facial recognition.
Information collected automatically on our website
Like most websites, our hosting provider may log basic technical information such as IP address, browser type, pages visited, and referring URLs. If we use analytics tools, they may set cookies to help us understand how the site is used in aggregate.
How we use information
- To respond to your inquiry and evaluate a potential machine placement
- To operate, stock, and service machines at partner locations
- To process payments and resolve disputed or incorrect charges
- To improve our website, product mix, and service
- To comply with legal obligations
Sharing
We do not sell your personal information. We share it only with service providers who help us run our business (for example, form delivery, email, payment processing, and machine telemetry platforms), with partner locations as needed to service a placement, or when required by law.
Retention
We keep inquiry information for as long as needed to follow up and maintain a business relationship. Transaction records are kept as required for accounting and dispute resolution. Camera data from machines is retained only as long as needed for the purposes described above.
Your choices
You can ask us to update or delete the contact information you've submitted at any time by emailing platinumvendco@gmail.com. You can decline cookies through your browser settings.
Children
Our website is intended for business audiences and is not directed at children under 13. We do not knowingly collect personal information from children.
Changes
We may update this policy occasionally. The "last updated" date at the top reflects the most recent revision.
Contact
Platinum Vending Co.
Boise, Idaho
209-921-1015
platinumvendco@gmail.com